Privacy Policy

Effective Date: March 26, 2026

Matadoor ("Matadoor," "we," "us," or "our") is operated by Upside Technologies, LLC. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Matadoor mobile application, website, and related services (collectively, the "Services").

Website: www.labradoor.ai
Contact: info@withupside.com

1. Information We Collect

We collect information in the following categories:

A. Information You Provide to Us

When you use Matadoor, you may provide:

• Your name, email address, and password when creating an account
• Login information when signing in with Google or Apple
• Property search inputs, including addresses and other property-related information
• Saved properties and favorites tied to your account
• Communications you send to us, including support requests, account deletion requests, and feedback

B. Information Collected Automatically

When you use the Services, we may automatically collect certain technical and usage information, including:

• Device type and operating system
• App version
• IP address
• General usage activity within the app
• Error logs and diagnostic information

C. Location Information

With your permission, Matadoor may collect your device location to help confirm the correct property address when you photograph a home.

You can disable location access at any time in your device settings.

D. Camera Access

With your permission, Matadoor may access your camera so you can photograph homes. Matadoor may use the image, along with the address number, physical location, orientation, or a combination of those signals, to help determine the correct property address.

We only access the camera when you choose to use camera-based features.

E. Authentication and Account Data

If you sign in using Google or Apple, we receive account authentication information necessary to sign you in and maintain your account.

F. Subscription and Purchase Information

If you purchase a paid subscription, we may receive information related to your subscription status, entitlement level, and transaction metadata necessary to provide premium access. Purchases are processed through Apple's App Store.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Authenticate your login
• Provide property search and saved property features
• Display nearby property information and map-related results
• Enable camera-based property identification features
• Process subscriptions and manage premium access
• Improve, maintain, and troubleshoot the app
• Respond to support requests
• Process account-related requests, including account deletion
• Protect against fraud, abuse, and unauthorized access
• Comply with legal obligations

3. How We Share Information

We do not sell your personal information.

We may share information in the following limited circumstances:

A. Service Providers

We may share information with vendors and service providers that help us operate the app, including:

• Supabase for backend infrastructure, authentication, and data storage
• Google Maps for map and location-related functionality
• Apple as needed to process in-app purchases and subscriptions
• Google and Apple as authentication providers when you choose those sign-in methods

These providers may only use your information to provide services on our behalf or as necessary to power the functionality you choose to use.

B. Legal Compliance

We may disclose information if required to do so by law or if we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights or property
• Prevent fraud or abuse
• Protect the safety of users or others

C. Business Transfers

If Upside Technologies, LLC is involved in a merger, acquisition, asset sale, or similar transaction, your information may be transferred as part of that transaction.

4. Data Retention

We retain your information for as long as reasonably necessary to:

• Maintain your account
• Provide the Services
• Preserve your saved properties and preferences
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

If you delete your account through the app, we will delete or de-identify your personal information and account-associated data, except where retention is required or permitted by law, including for legal, security, fraud-prevention, billing, or compliance purposes.

5. Your Choices

You may:

• Update certain account information within the app
• Revoke camera or location permissions in your device settings
• Stop using the Services at any time
• Delete your account through the app or by contacting info@withupside.com

Deleting the app from your device does not automatically delete your account or associated data.

6. Subscriptions and Payments

Matadoor offers paid subscriptions. Purchases made through Apple's App Store are processed by Apple, not by us directly. Subscription billing, renewals, cancellations, and refunds are governed by Apple's terms and can be managed through your Apple account settings.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Matadoor is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete it.

9. Third-Party Services

The Services may rely on third-party services, including Google Maps, Apple Sign In, Google Sign In, Supabase, and the Apple App Store. Those third parties may have their own privacy policies and terms, and we encourage you to review them.

10. Apple-Specific Privacy Note

If you download Matadoor through the Apple App Store, Apple may collect and process certain information in connection with your use of the app and in-app purchases in accordance with Apple's own privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the Effective Date above. Your continued use of the Services after changes become effective means you accept the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, contact:

Upside Technologies, LLC
www.labradoor.ai
info@withupside.com