Terms of Service

Effective Date: March 26, 2026

These Terms of Service ("Terms") govern your access to and use of the Matadoor mobile application, website, and related services (collectively, the "Services"), operated by Upside Technologies, LLC ("Matadoor," "we," "us," or "our").

Website: www.labradoor.ai
Contact: info@withupside.com

By creating an account, downloading the app, or using the Services, you agree to these Terms.

1. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use the Services.

2. Account Registration

To use Matadoor, you must create an account. You may register using:

• Email and password
• Google sign-in
• Apple sign-in

You agree to provide accurate information and keep your login credentials secure. You are responsible for activities that occur under your account.

3. Description of Services

Matadoor is a home search and property insight tool designed to help users identify and evaluate properties. Features may include property lookup, saved properties, map-based functionality, camera-assisted property identification, and subscription-based premium features.

We may add, remove, or modify features at any time.

4. Subscriptions and Billing

Matadoor may offer paid subscriptions through Apple's App Store.

By purchasing a subscription:

• You authorize Apple to charge your Apple ID account
• Your subscription may automatically renew unless canceled at least 24 hours before the end of the current billing period
• You can manage or cancel subscriptions in your Apple account settings
• Refunds are handled by Apple under Apple's policies

We do not control Apple's billing systems, refund decisions, or subscription management interface.

5. Acceptable Use

You agree not to:

• Use the Services for any unlawful purpose
• Interfere with or disrupt the Services
• Attempt to gain unauthorized access to systems or accounts
• Reverse engineer, decompile, or copy the app except as permitted by law
• Use bots, scripts, or automated methods to abuse the Services
• Submit false, misleading, or malicious content
• Violate the rights of others, including privacy or intellectual property rights

6. Property Information Disclaimer

Matadoor provides informational tools only.

We do not guarantee the accuracy, completeness, reliability, or timeliness of any:

• Property data
• Listing information
• Scores
• Estimates
• Map information
• Saved results
• Location-based results
• Property identification results based on photos, address numbers, location, or orientation

Real estate information may change quickly and may come from third-party sources or automated matching processes. You are solely responsible for independently verifying any information before making financial, legal, or real estate decisions.

Matadoor is not a real estate broker, lender, appraiser, attorney, or financial advisor.

7. User Content

You may submit information into the app, including property inputs, photos, saved properties, and support requests. You retain ownership of the information you provide, but you grant us a limited, non-exclusive license to use it as necessary to operate, improve, secure, and support the Services.

You agree not to submit content that is unlawful, infringing, harmful, or deceptive.

8. Third-Party Services

Matadoor may integrate with or rely on third-party services, including:

• Apple Sign In
• Google Sign In
• Google Maps
• Supabase
• Apple App Store purchase systems

We are not responsible for third-party services, and your use of them may be subject to separate terms and privacy policies.

9. Intellectual Property

The Services, including the app, branding, logos, software, design, text, graphics, and related content, are owned by or licensed to Upside Technologies, LLC and are protected by intellectual property laws.

You may not use our intellectual property without our prior written permission, except as allowed by these Terms.

10. Termination

We may suspend or terminate your access to the Services at any time if:

• You violate these Terms
• Your use creates legal, security, or operational risk
• We discontinue the Services

You may stop using the Services at any time by deleting the app and canceling any active subscription through Apple.

If you wish to delete your account and associated data, you may do so through the app or by contacting info@withupside.com. Deleting the app alone does not automatically delete your account.

We may retain certain information where required or permitted by law, including for legal, security, fraud-prevention, billing, or compliance purposes.

11. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" TO THE MAXIMUM EXTENT PERMITTED BY LAW.

WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR ACCURATE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, UPSIDE TECHNOLOGIES, LLC AND ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS, REVENUE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF:

• THE AMOUNT YOU PAID US THROUGH THE SERVICES IN THE 12 MONTHS BEFORE THE CLAIM, OR
• $50 USD

13. Indemnification

You agree to defend, indemnify, and hold harmless Upside Technologies, LLC and its affiliates, officers, employees, contractors, and service providers from and against claims, liabilities, damages, losses, and expenses arising out of:

• Your use or misuse of the Services
• Your violation of these Terms
• Your violation of any law or third-party rights

14. Dispute Resolution and Arbitration

Please read this section carefully. It affects your legal rights.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration, rather than in court, except that either party may bring an individual claim in small claims court if it qualifies.

You and Matadoor agree to waive any right to a jury trial and any right to participate in a class action, class arbitration, or other representative proceeding.

The arbitration will be administered by the American Arbitration Association under its applicable consumer arbitration rules. The arbitration will take place in Tennessee, unless remote participation is permitted or required under the applicable rules.

This arbitration provision shall be governed by the Federal Arbitration Act.

If any part of this arbitration section is found unenforceable, the remaining portions will remain in effect to the fullest extent permitted by law.

15. Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to conflict of law principles, except to the extent preempted by the Federal Arbitration Act.

16. Apple-Specific Terms

If you access Matadoor through the Apple App Store, you acknowledge and agree that:

• These Terms are between you and Upside Technologies, LLC, not Apple
• Apple is not responsible for the app or its content
• Apple has no obligation to provide maintenance or support for the app
• Apple is not responsible for addressing claims relating to the app, including product liability, legal compliance, or intellectual property claims
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you

17. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will update the Effective Date above. Your continued use of the Services after changes become effective means you accept the updated Terms.

18. Contact

If you have questions about these Terms, contact:

Upside Technologies, LLC
www.labradoor.ai
info@withupside.com